Frequently
Asked Questions
Stock Mailers
Custom Mailers
Wholesale
Shipping & Returns

Stock Mailers

Do you offer samples?
What are your mailers made of?
Are your mailers recyclable?
What certifications do your mailers have?
What items can I ship with your mailers?
How much does each mailer weigh?

Custom Mailers

Do you offer customization options?
What's the Minimum Order Quantity (MOQ) for custom mailers?
How many colors can we print on our mailers?
What's the standard lead time for custom mailers?
What's the Minimum Order Quantity (MOQ) to qualify for wholesale discounts?
What's the lead time for wholesale orders?
How can I get started with a wholesale order?
What certifications do your mailers have?

Shipping & Returns

What's the shipping cost?
How long will it take for me to receive my package?
Do you ship to Hawaii/Alaska/US Territories?
Do you ship internationally?
Why have I only received part of my order?
The tracking shows my package as delivered but it’s not here yet, what should I do?