Smart Shipping Supply makes every effort to ensure maximum customer satisfaction. In the rare event that you are not fully satisfied with your purchase, you can return new or unused products to get a full 100% refund for non-customized products within 30 days of the delivery date at no shipping cost to you. The refund will be made back to the original form of payment. However, no refund will be issued for customized products.
Cancellations can be initiated only if non-customized orders have not been shipped out. Please contact us here or at orders@smartshippingsupply to cancel your order.