Shipping and Returns
Fast Shipping Policy
At Smart Shipping Supply, we understand the importance of FREE and FAST shipping. That's why we offer free shipping for all domestic orders and ship within 24 hours after an order is received Mondays through Fridays.
Shipment confirmation and order tracking
Once your order is processed, you will receive an email notification with tracking information within 24 hours. If you do not receive one within this time frame, please contact us here or at firstname.lastname@example.org for immediate assistance!
Shipment to P.O. boxes
Please provide us with a physical mailing address as we do not ship to P.O. boxes.
Shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO/DPO Destinations
Smart Shipping Supply is proud to offer shipping at no additional cost to all U.S. states including Alaska and Hawaii, all U.S. Territories, and APO/FPO/DPO destinations.
Most orders are shipped via 2-3 day Priority Mail, although heavier orders may be shipped via UPS.
In the rare event that your product arrives damaged, please contact us here or at orders@smartshippingsupply for immediate assistance! All damaged orders will be replaced at no additional cost.
Smart Shipping Supply makes every effort to ensure maximum customer satisfaction. In the rare event that you are not fully satisfied with your purchase, you can return new or unused products to get a full 100% refund for non-customized products within 30 days of the delivery date at no shipping cost to you. The refund will be made back to the original form of payment. However, no refund will be issued for customized products.
Cancellations can be initiated if orders have not been shipped out. Please contact us here or at orders@smartshippingsupply to cancel your order.