Shipping Policy

Fast and Free Shipping

At Smart Shipping Supply, we understand the importance of FREE and FAST shipping. That's why we offer free shipping for all domestic orders and ship within 24 hours after an order is received. 

Custom Mailer Production Lead Time

Custom mailer lead times are typically between 5-10 business days, depending on the size of your order. Upon completion of your mailers, we will send an email notification and ship your mailers via priority mail.

Shipment Confirmation and Order Tracking

Once your order is processed, you will receive an email notification with tracking information within 24 hours. If you do not receive one within this time frame, please contact us here or at orders@smartshippingsupply.com for immediate assistance.

Shipment to P.O. Boxes

Please provide us with a physical mailing address as we do not ship to P.O. boxes.

Shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO/DPO Destinations 

We are proud to offer free shipping to Alaska, Hawaii, all U.S. territories, and APO/FPO/DPO destinations.

Delivery Estimates

Delivery times are 1-3 business days. Our partner shipping carriers deliver 7 days a week, including Sunday to ensure you receive your package in a timely manner.

Damages

In the rare event that your product arrives damaged, please contact us here or at orders@smartshippingsupply for immediate assistance. All damaged orders will be replaced at no additional cost.